How Royal Friesland- Campina maintains a global supplier network

Friesland Campina case study 1

A single way of working globally

Decreased travel and emissions

One version of the truth

About Royal Friesland Campina

If dairy products make their way into your life, you are most likely using a product provided to you by Royal FrieslandCampina (RFC).

With roots tracing back to 1871, RFC is now a globally recognized company with a rich history spanning over 150 years – even being granted “Royal” status by Queen Beatrix of the Netherlands in 2004.

Their product portfolio currently consists of milk, baby and infant food, dairy drinks, yogurts, desserts, cheese, butter, cream, milk powder and numerous other ingredients from dairy.

Company Information

Industry: FMCG, Dairy, Dairy Products, Baby Food

History: Active since 1871

Manufacturing Locations: 30+ Countries

Use Case: To gain oversight of their supply chain and standardize workflows across a global supplier network of more than 100 countries.

How the Journey Began

Following a merger in 2008 which created a new entity employing more than 24,000 people across 38 offices, with distribution networks in over 100 countries, RFC were experiencing inefficiencies with maintaining compliance with differing GFSI and retailer technical standards.

They required a solution which would manage their global network while delivering local support across the different stakeholders in their Business Unit. After a long due diligence process, they selected Safefood 360°.

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How it Continues

Integrating Safefood 360° meant a single, cost-effective software solution, enabling RFC to gain oversight of their supply chain and standardize workflows across a global supplier network spanning more than 100 countries.

  • Evaluate the current system

During a comprehensive pre-sale process, Safefood 360° advised of knowledge gaps and resources in advance to ensure a smooth project start.

  • Expert Implementation

All records, programs, raw materials, and processes were built by the Professional Services team of food safety experts to ensure optimum deployment.

  • Extend hyper-care after go-live

SF360° teams worked collaboratively with RFC staff at all levels across individual Business Units to the corporate Business Group to ensure optimum use and continuous improvement of the platform to ensure project success against critical business objectives.

Curious To Learn More?

Download the full case study:

Friesland Campina case study 1

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