Professional Services
Ensure the success of your Safefood 360° implementation with Professional Services to get up and running in the most timely and effective way.
GUARANTEE SUCCESS AT EVERY STEP
Full support from the first meeting
Your product leader and internal team receive support at each step of deployment so they can remain focused on day-to-day responsibilities.
Professional Services are delivered by experienced food safety professionals who have worked in senior roles as managers, consultants and certification auditors who understand what criteria is required for success from Corporate to operator-level.
“Safefood 360° proves management of system security, reliability, availability and integrity.”
Johan Noordover
Quality System Manager, DSM
SUPPORT BEYOND SOFTWARE
Compliance Consultancy & Advice
Our team of professionals provide consultancy and advice during the setup phase of the project on how existing systems may be improved in line with best practice and current standard requirements.
Software Setup & Implementation
Our team of experienced consultants take care of the setup on your behalf. We manage the project from A-Z, leaving you time to get on with your normal job.
On-going Training & Support
Our support extends beyond the initial setup and covers the lifetime of your usage. This includes ongoing training and development of users to ensure you get the most from the software.
We do the heavy lifting
Safefood 360° Professional Services provide structured management of your project to ensure that your project and project team receive the ‘Best in class’ support required ROI at every level.
“The customer support is incredible, we feel like we have a new partner in our company.”
Phil Crysler
Director of Quality Assurance and Regulatory Compliance, Bakery Express
FULL PROJECT MANAGEMENT & SERVICE PARTNER
Needs Identification & Decision
At the pre-sales stage we work with you to clearly identify your needs, develop a proposition and validate the solution prior to making a decision to purchase.
Project Planning
Based on your needs our professional services team work with you to develop a detailed and realizable project plan including data collection, data validation, upload and setup of your programmes, user training and Go-Live.
Setup & Training
Our team of experienced consultants take care of gathering the required data and convert your existing systems to our software platform. We give full training to your staff at business and site level.
Go-Live
Your systems are now fully under your control and your people and businesses are operating according to industry best practice and standards.
Continuous Improvement
Our work together continues as we support your staff in their use of the software and continuously improve the platform.
Contact us to know more about project support and set up today
