Complaints

Food businesses need to document and manage all customer complaints with care. You will want to have good transparency and accessible reporting when it comes to customer complaints.

Safefood 360° Customer Complaints module allows you to document and manage all complaints with an easy workflow. With a single click you can download a pre-populated response letter that you can send back to your customer.

Features

  • Document customer complaints
  • Handle complaints in alignment with GFSI requirements
  • One-click download of a pre-populated complaint response letter
  • Rich reports library
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Safefood 360°, built by a group of food safety experts in 2010, is designed to tackle the real difficulties facing food-related industries by combining Food Safety Management and Supplier Quality Management Solutions with over 35 pre-set modules – creating a fast, secure, and audit-ready working environment.

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