Join our team
Make a difference in transforming food safety and quality compliance practices for the world’s largest food businesses.
WHY WORK AT SAFEFOOD 360°?
A Superb, Dedicated Team
You get to work as part of a diverse, talented and incredibly dedicated team who work together towards the same goal.
Travel
With a global user base, our team travel across the world for meetings, conferences, and enhanced learning opportunities.
Professional Development
Your career development will be supported through expert training and regular performance reviews.
Great Atmosphere & Rewards
Work with the latest technologies and systems while enjoying free lunches and other great benefits.
Award Winning Company
Safefood 360° is a multi-award winning and rapidly growing company with a product that has the ability to disrupt the global market.
Work Towards a Goal
You have the chance to make a real difference in the world by improving the safety of our global food supply.
CURRENT OPEN POSITIONS
Technical Services Tier 1 Customer & Technical Support Agent
Company Overview
Safefood 360˚ is the leading supplier of food safety, quality and compliance software and professional services to the global food industry. We are a fast growing software development house founded and headquartered in Dublin, Ireland. Our solutions allow food businesses to set-up and manage their food safety and compliance systems on our software platform supported by our expert consulting and professional services.
Our products are used in over 20 countries worldwide including the USA, UK, Canada, Ireland, Netherlands, France, Denmark, Sweden, China, Germany, Australia and New Zealand.
Why Work at Safefood360˚?
- Safefood 360° is a multi-award winning and rapidly growing company with a product that has the ability to disrupt the global market
- You get to work as part of a diverse, talented and incredibly dedicated team who all work together towards the same goal
- You will work in a comfortable and interesting office environment on a high-performance multiscreen system
- You will work in a comfortable and interesting office environment on a high-performance multi-screen system
- Your career development will be supported through expert training and regular performance reviews
- You will be well compensated for your hard work
- You have the chance to make a real difference in the world by improving the safety of our global food supply
Position Overview
The company is seeking to hire a Customer & Technical Support Agent to join its growing team in Dublin. The appointee will assist customers through an inbound ticketing system by answering questions, creating reports, and data manipulation, and will work as a member of the Data Science & Technical Services team in all aspects and technical and customer support with emphasis on the quality assurance side of this role. This is a full-time permanent position
Primary Responsibilities
- Solve customer problems by reviewing options in Safefood 360° and recommending the best solution via our ticketing software.
- Assist customers with Tier 1 type queries such as system access request or questions about the Safefood 360 software.
- Execute technical project implementations.
- Answer customer questions regarding the software.
- Learn the Safefood 360° software.
- Query our database via SQL.
- Testing of reports and data updates.
- Follow all aspects of the Information Security Policy and associated procedures including properly documenting all changes within the Safefood 360° platform.
- Serve as a member of the incident response team and support the implementation of operational, technical and security procedures and related practices for incident response.
Key Skills & Competencies
- Previous Customer Service experience.
- A third level degree in a related field.
- Excellent and polite written communication skills.
- Tenacity in solving a problem – ability to stay with a problem until a solution has been obtained.
- Ability to work well in a team.
- Customer focus.
- Positive attitude.
- Fluent English and perfect grammar.
Application
Please submit a Cover Letter and CV to be considered for this open position.
Privacy Notice for Job Applicants
Following your application for the Frontend Embedding Developer position, your application will be considered during the recruitment process, however, your application provided to Safefood 360° may be retained for consideration in relation to other future positions and you hereby agree to that. If you do not wish for your application (CV, Cover Letter) to be retained for this purpose, please let us know. You may view our Privacy Notice for Job Applicants here https://safefood360.com/privacy/
Interested applicants may apply via email to Sean Gibbons (sean.gibbons@safefood360.com).
This is a full-time permanent position.
Full Stack Software Developer
Company Overview
Safefood 360˚ is the leading supplier of food safety, quality and compliance software and professional services to the global food industry. We are a fast growing software development house founded and headquartered in Dublin, Ireland. Our solutions allow food businesses to set-up and manage their food safety and compliance systems on our software platform supported by our expert consulting and professional services.
Our products are used in over 20 countries worldwide including the USA, UK, Canada, Ireland, Netherlands, France, Denmark, Sweden, China, Germany, Australia and New Zealand.
Why Work at Safefood360˚?
- Safefood 360° is a multi-award winning and rapidly growing company with a product that has the ability to disrupt the global market
- You get to work as part of a diverse, talented and incredibly dedicated team who all work together towards the same goal
- You will work in a comfortable and interesting office environment on a high-performance multi-screen system
- You will be working on a platform utilizing the latest cutting edge Cloud / SaaS technologies
- Your career development will be supported through expert training and regular performance reviews
- You will be well compensated for your hard work
- You have the chance to make a real difference in the world by improving the safety of our global food supply
Position Overview
The company is seeking an exceptionally talented full stack JavaScript senior software developer with experience in Microsoft .Net technologies looking for an opportunity to grow and succeed on a global stage. You will work as part of a small and agile team of like-minded colleagues and you will be based in Dublin, Ireland. You will be working on exciting new product developments designed to position the company for significant future scale. This is a crucial and demanding technical role and exciting career progression opportunities exist for the right candidate.
Primary Responsibilities
- Working on full stack development using JavaScript, ExtJs, Html, CSS, .Net, C#, ASP.Net MVC, NHibernate, and MS SQL in Microsoft Azure and Microsoft Azure DevOps environments.
- Working on cloud services, Azure SQL DB and Azure Storage (blobs, tables, queues)
- Working with SoapUI and Postman
- Working on many aspects of the software development life cycle including functional requirements, software design, implementation, deployment, testing and customer support
- Working within a team where code quality and team code reviews is paramount
- Refactoring existing code to improve its quality, extensibility, and maintainabilityWorking within a fast paced environment to build solutions in line with business objectives
Functional Knowledge & Experience
- 4-6 years’ experience as a full stack JavaScript and .Net developer with daily coding hands-on experience
- High proficiency and experience in JavaScript (e.g. React, Node, Angular, JQuery) and enterprise web development
- Strong experience with .Net, C#, ASP.Net MVC
- Strong MS SQL skills and SSMS
- Experience in designing large-scale Web APIs
- Working knowledge of Microsoft Azure/AWS
- Experience with NHibernate/Entity Framework
- Ability to create clean and highly optimised code
- Experience with Devops an advantage
- A broad understanding of all aspects of software development
- Experience with Agile development processes
- Knowledge of secure coding best practices
Key Skills & Competencies
- Ability to work in a fast paced environment and under pressure
- Ability to comprehend complex business and technical scenarios
- High level of initiative
- High level of attention to detail
- Excellent problem solving skills
- Excellent interpersonal and communication skills
- Keep up to date with best practice and latest innovations
- Excellent command of the English language
Qualifications
- Essential: BSc (Honours) in Computer Science / Software Development
- Desirable: MSc in Computer Science / Software Development
Application
Please submit a Cover Letter and CV to be considered for this open position.
Privacy Notice for Job Applicants
Following your application for Full Stack Software Developer, your application will be considered during the recruitment process, however, your application provided to Safefood 360° may be retained for consideration in relation to other future positions and you hereby agree to that. If you do not wish for your application (CV, Cover Letter) to be retained for this purpose, please let us know. You may view our Privacy Notice for Job Applicants here https://safefood360.com/privacy/
This is a full-time permanent position based in Dublin, Ireland.
Please send your application to Robert Gubala (robert.gubala@safefood360.com).
This is a full-time permanent position.
All applications are processed in accordance with our privacy policy.
