Entries by Braden Snapp

Our secret to successful email support

There’s nothing worse when, after spending time on a website filling in some forms or buying a product, that something unexpected happens. The objects in the shopping cart disappear, a website link doesn’t go to the appropriate place, or the whole site crashes and everything you’ve done is lost. It’s annoying because who knows why […]

How to use food safety data to improve your processes

Did you know that your food safety management system contains lots of data that you could use to drive quality and process improvements? Once a process is in place, and you are using it on a daily basis, it often seems tiresome to step back and examine how the process is working. However, using the […]